1. Introduction
Welcome to Bookfolio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
2. Information We Collect
2.1 Personal Information
- Name and email address (required for account creation)
- Google account information (if you sign in with Google OAuth)
- Phone number and address (required for shipping purposes)
- Profile information and bio (optional)
- Payment information (processed securely through PayPal and other third-party providers)
- Shipping addresses and preferences
2.2 Book Information
- Book details (title, author, ISBN, condition, description)
- Cover images and book photos
- Genre, language, and publication details
2.3 Usage Information
- Swap history and transaction records
- Points earned (5 points per book delivery) and rewards history
- Subscription status and payment history
- Shipping tracking information and delivery status
- Notification preferences and interaction data
- App usage patterns and preferences
- Device information and technical data
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Authenticate your account (email/password or Google OAuth)
- Process book swaps and transactions
- Create shipping labels and track deliveries via SendCloud
- Process subscription payments via PayPal
- Award and track points (5 points per book delivery)
- Send email notifications (via Postmark) and in-app notifications
- Manage your subscription and payment history
- Improve our Service and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
4. Email and Notification Communications
We use Postmark to send transactional emails including:
- Account verification emails
- Password reset emails
- Welcome emails
- Swap notifications and updates (new requests, acceptances, rejections)
- Shipping notifications (label created, shipped, delivered)
- Points earned notifications
- Subscription-related communications
We also send in-app notifications for:
- New swap requests
- Swap status changes (accepted, rejected, shipped, completed)
- Book selection reminders
- Points earned updates
5. Third-Party Services
We integrate with the following third-party services:
- Google OAuth (authentication - when you sign in with Google)
- Postmark (email delivery service)
- SendCloud (shipping label creation, tracking, and delivery notifications)
- PayPal (subscription payment processing)
- Railway (cloud hosting and infrastructure)
These services may collect and process your data according to their own privacy policies. We only share the minimum information necessary for these services to function.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Control notification preferences (enable/disable in-app notifications)
- View your points history and transaction records
- Cancel your subscription at any time
- Data portability
- Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days.
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@bookfolio.eu
This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.